Shipping policy

Shipping Policy

We process orders as quickly as possible. Because some of our apparel may be made or fulfilled to order, processing times can vary by product.

Processing Time
Please allow approximately 2–7 business days for order processing before shipment. Processing times may be longer during product launches, holidays, high-volume periods, or when an item is produced on demand.

Shipping Time
Once your order ships, delivery times depend on the shipping method, carrier, and destination selected at checkout. Estimated delivery dates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Shipping Costs
Shipping charges are calculated and displayed at checkout unless otherwise stated during a promotion.

Tracking
When tracking information is available, it will be sent to the email address or phone number provided at checkout.

Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. Prospect Athletics is not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete address information provided at checkout.

Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, carrier delays may be outside our control. If your tracking shows a problem with delivery, please contact the carrier first and then contact us if additional assistance is needed.

Damaged or Incorrect Orders
If your order arrives damaged, defective, misprinted, or you receive the wrong item, contact us as soon as possible at prospectperformancellc@gmail.com with your order number and photos of the issue.

International Shipping
If international shipping is available at checkout, customers are responsible for any applicable customs duties, taxes, import fees, or other charges required by their country.

For shipping questions, contact us at prospectperformancellc@gmail.com.